Whether you manage a commercial building, operate an industrial facility or need better access throughout your home, dependable elevator and lift equipment matters.
Ray Strong Elevators provides elevator service, maintenance and repair for commercial and industrial properties. We also sell, install, service and repair residential elevators, stairlifts and wheelchair lifts.
Family-owned and based in Ashville, Alabama, we serve customers throughout the Birmingham, Huntsville–Decatur and Montgomery areas, along with surrounding communities.
Some customers contact us because an elevator has stopped working. Others are dealing with an intermittent problem, reviewing a maintenance arrangement or planning a new accessibility solution for their home.
Tell us about the property, the equipment and what you need help accomplishing. We can ask the questions that help move the conversation forward.
Call if an elevator or lift has stopped working, operates inconsistently, needs ongoing care or has developed a recurring concern. Manufacturer, model and service history are helpful when available, but incomplete records should not prevent you from calling.
If stairs or changes in elevation have become difficult, explain which parts of the property need to be connected and who will use the equipment. We can discuss whether a residential elevator, stairlift or wheelchair lift may be worth considering.
Choose the service that best matches your property or equipment. If you are unsure where to begin, call and describe what you need.
Service and repair for commercial properties where elevator trouble can affect tenants, employees, customers and visitors.
Commercial elevator service →
Elevator service and repair planned around the facility, equipment use, operating schedule and site-access procedures.
Industrial elevator service →
Straight, curved, indoor and outdoor stairlift options, along with service and repair for existing stairlifts.
Stairlift sales and service →
Platform-lift sales, installation, service and repair for wheelchair and mobility-device access between levels.
Wheelchair lift services →
Home elevator sales, installation, service and repair for access between floors and continued use of existing equipment.
Residential elevator services →Maintenance planning and service-contract discussions for commercial and industrial elevator equipment.
Maintenance and service contracts →A complete shutdown is an obvious reason to call, but elevator problems are not always that clear. Doors may hesitate, the car may respond inconsistently, a problem may appear at only one floor or the equipment may begin working again before anyone arrives.
Even if the issue appears to resolve itself, the details are worth reporting. You do not need to provide a technical diagnosis—a clear description gives us a practical place to begin.
You may be researching equipment for yourself, helping a family member or planning ahead for changing mobility needs. It can be difficult to know whether a residential elevator, stairlift or wheelchair lift makes the most sense.
Start with the everyday access problem. Which floor, entrance or living area is difficult to reach? Will the equipment need to accommodate a wheelchair? Is the staircase straight, curved, indoors or outdoors?
The building layout, available space and individual needs all matter when discussing equipment.
Repair service addresses a specific equipment concern. Maintenance provides ongoing attention under an agreed service arrangement. Both can be important, but one should not automatically be assumed to include the other.
If the elevator already has a known problem, mention it before beginning a new maintenance agreement. Pre-existing concerns may need to be evaluated separately.
Learn About Elevator MaintenanceYou do not need complete technical records to contact Ray Strong Elevators. Start with the information you have available. For an intermittent problem, note when it happens, which floor is involved and anything occupants observed immediately beforehand.
Ray Strong Elevators serves customers from its home base in Ashville. Our primary coverage includes the Birmingham, Huntsville–Decatur and Montgomery areas, along with surrounding communities.
Selected areas of Georgia, Mississippi and Florida near Alabama may also be considered. Call with the property address so service availability can be confirmed.
Ray Strong Elevators is a family-owned elevator and lift company based in Ashville, Alabama. Since 2015, we have worked with homeowners, building owners, property managers and industrial customers who need practical help with vertical access.
We prefer to begin with a phone conversation. You do not need to know every technical term. Tell us what you have noticed, what has changed or what you want to make easier.
About Ray Strong Elevators →Our FAQ page covers common questions about requesting service, preparing for a visit, coordinating property access and understanding the first steps.
If your question involves a current equipment problem or a specific property, calling is still the fastest way to begin the conversation.
Equipment problems do not always happen during regular business hours. Call with the property location, equipment involved and a description of what is happening. We will discuss the situation, service availability and the appropriate next step for your location.
Whether you are responsible for an elevator at a commercial or industrial property, planning better access at home or looking for service for existing equipment, Ray Strong Elevators is ready to discuss your needs.
Family-owned and based in Ashville, Alabama · Serving Birmingham, Huntsville, Decatur, Montgomery and surrounding communities